Your Personal Information
The information that Ability Options collects will be used to help clients get the services they need. The information that is given is protected by law and the Policies and Procedures of Ability Options.
Personal information will be kept safe at all times and only be shared with people the client has agreed it can be shared with.
The Department of Ageing Disability and Homecare (DADHC) and other government organisations with whom Ability Options has relationships for provision of services and forthcoming funding, require information to be collected about the people who use the service.
What Information is given to DADHC
All of the information that is given in application forms will be given to DADHC except the clients name and address. However clients can choose not to give this information to DADHC.
DADHC also requires information about:
• Start date in the service
• Hours of service each person receives each week
• Who was at the service on the day the data was collected
• The date a client leaves the service
Why a client left the service
A special code is used to protect clients identity.
All organisations, like Ability Options and DADHC, must obey very strict rules about how they collect and use information. These rules are called “Information Privacy Principles” and are contained in the Privacy Act 1988.